Note: The job is a remote job and is open to candidates in USA. Trilyon, Inc. is seeking an Incentive Operations Specialist to manage and execute incentive programs and deal-related operations. This role will ensure accurate payouts and compliance, acting as a bridge between Sales, Finance, and Deal Desk teams to facilitate seamless deal processing and incentive calculations.

Responsibilities

• Manage end-to-end incentive operations including commission calculations, payout validation, and dispute resolution
• Work closely with the Deal Desk to review and validate deal structures, pricing approvals, and incentive eligibility
• Ensure accuracy of sales incentive plans, quotas, SPIFFs, and bonus programs
• Partner with Sales, Finance, Revenue Operations, and Deal Desk teams to resolve deal discrepancies
• Analyze deal data and incentive outcomes to identify errors, trends, and optimization opportunities
• Maintain governance over incentive policies and ensure compliance with internal controls
• Support monthly/quarterly close activities related to incentives and commissions
• Build and maintain reports, dashboards, and audit trails for incentive tracking
• Handle escalations related to deal approvals, pricing exceptions, and payout disputes

Skills

• Experience in Incentive Compensation, Sales Operations, Revenue Operations, or Deal Desk
• Strong understanding of deal lifecycle: pricing, approvals, discounting, and contract structure
• Experience working with Salesforce or similar CRM systems
• Strong analytical skills with Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP, reporting)
• Familiarity with incentive tools (Xactly, Varicent, CaptivateIQ or similar) is a plus
• Ability to interpret complex deal structures and translate them into incentive outcomes
• Strong attention to detail and ability to work with high-volume transactional data
• Prior Deal Desk, Sales Operations, or Incentive Compensation experience in SaaS or enterprise tech environments
• Exposure to revenue recognition concepts and pricing governance
• Experience working in fast-paced, cross-functional environments

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