Note: The job is a remote job and is open to candidates in USA. ASM Global is the premier partner to the world's greatest live events, venues, and brands. The Human Resources Manager is responsible for leading and optimizing the administration of corporate HR programs and processes, ensuring a consistent and compliant employee experience throughout the employee lifecycle.

Responsibilities

• Lead and oversee the day-to-day administration of Human Resources operations, policies, programs, and employee lifecycle processes
• Manage HR administrative functions including onboarding, employee records management, personnel transactions, employment verifications, and HR documentation
• Serve as the primary owner and administrator of HR operational processes within Workday and other HR systems, ensuring data accuracy and compliance
• Develop, implement, and continuously improve HR policies, procedures, workflows, and service delivery standards
• Partner with Talent Acquisition, Payroll, Benefits, HR Business Partners, and business leaders to ensure seamless employee transitions and consistent HR support
• Oversee background screening, employment verification, and onboarding administration processes in accordance with company policy and applicable regulations
• Ensure compliance with federal, state, and local employment laws related to recordkeeping, onboarding, documentation, and HR administration
• Manage and maintain employee personnel files, HR records, document retention practices, and audit readiness
• Administer The Work Number program and other employment verification processes while maintaining confidentiality and compliance
• Create and deliver HR operational communications, resources, and training materials for employees, managers, and HR teams
• Monitor HR metrics and reporting, identify trends, and provide recommendations to improve operational efficiency and employee experience
• Support annual HR initiatives including performance management, compensation administration, organizational changes, and employee communications
• Conduct periodic audits of HR data, transactions, and processes to ensure accuracy, consistency, and compliance
• Lead special projects focused on HR process optimization, automation, system enhancements, and continuous improvement
• Maintain the highest level of confidentiality and professionalism when handling sensitive employee and organizational information
• Supervise and develop HR administrative team members as assigned
• Perform other duties and special projects as assigned

Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field required
• 5–7 years of progressive Human Resources experience with a strong focus on HR operations, administration, and employee lifecycle management
• Strong experience working within HRIS platforms, preferably Workday
• Demonstrated experience managing HR processes, compliance requirements, and employee data administration
• Experience leading process improvement initiatives and driving operational efficiencies
• Strong knowledge of Human Resources operations, employment practices, and employee lifecycle administration
• Working knowledge of federal, state, and local employment laws and HR compliance requirements
• Advanced proficiency in HRIS systems, reporting, and data management
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Strong analytical, problem-solving, and process improvement capabilities
• Excellent communication, customer service, and relationship-building skills
• High attention to detail and commitment to accuracy
• Ability to handle sensitive and confidential information with discretion and professionalism
• Ability to influence, collaborate, and build partnerships across all levels of the organization
• Experience supporting multi-state or multi-location organizations
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification
• Human Resources Certification

Benefits

• Performance-based incentives
• A generous benefits package that includes medical, dental, vision, life and disability insurance
• Paid vacation
• A 401(k) plan

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