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[Remote] Head of Digital Operations & Engineering - Service NAM

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. Hitachi Rail is a leader in the energy sector, seeking a Head of Digital Operations and Engineering for North America. This role involves overseeing digital operations and engineering activities, establishing stable processes, and enhancing service delivery performance across various functions.

Responsibilities

  • Establish and execute operational vision, processes, and standards for engineering teams to improve predictability, delivery speed, and reliability
  • Set priorities, performance goals, and accountability for service delivery and operational outcomes
  • Build and scale an operational model while supporting hands-on execution as required
  • Serve as a senior escalation point for digital execution and engineering issues and oversee risk management and corrective actions
  • Define roadmaps for engineering and digital execution across enterprise platforms, manufacturing systems, and product ecosystems
  • Lead multi-disciplinary engineering teams to deliver digital solutions aligned with organizational needs
  • Partner with regional, operational, and business stakeholders to align digital and engineering capabilities with strategic goals and connect processes across functions
  • Build and develop teams through recruitment, mentoring, and fostering collaboration and continuous improvement
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Skills

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
  • Bachelor's degree in engineering, operations, or related technical field
  • 15+ years of experience in digital engineering, IT operations, or platform leadership
  • At least 5 years of experience managing cross-functional teams
  • Communication, collaboration, and stakeholder-management skills
  • Experience with digital services and exposure to critical infrastructure or data center operations
  • Experience building or scaling operational organizations in a global environment

Benefits

  • Access learning and development opportunities
  • Receive health and retirement benefits
  • Benefit from paid leave and flexibility

Company Overview

  • Hitachi Rail is a provider of rail solutions across rolling stock, signalling services and turnkey. It was founded in undefined, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.hitachirail.com/.
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