Note: The job is a remote job and is open to candidates in USA. SSM Health is seeking an Epic Training Analyst Intermediate to facilitate and deliver technical training to meet the organization's needs. The role involves configuring and maintaining Epic Training applications, developing training curriculum, and collaborating with stakeholders to enhance training effectiveness.

Responsibilities

• Configures, supports and maintains Epic Training applications to meet the needs of the organization. Serves as coordinator and collaborates with business operations, information technology, leadership, system users, and vendors
• Builds in and understands the Electronic Health Record (EHR) (Epic) in order to competently develop training curriculum, resources, and facilitate training delivery
• Knowledgeable of system standard workflows. Analyzes new workflows, application dependencies, and user competencies through collaboration with operational end-users, subject matter experts (SME), and application analysts
• Designs and maintains Epic training environment build, scenarios, and role-based training materials
• Analyzes training data, reviews training feedback, and assessment data to determine curriculum modifications that ensure training success. Devises modes of assessment to measure the effectiveness of the training
• Contributes to the planning, design, development, build, and maintenance of the training environments. Assists in the coordination of training environment testing
• Supports small teams or projects as needed with manageable risk, resource requirements, and complexity. Applies project management principles to support the creation of project tasks
• Serves as an IT liaison for Epic functionality training and support. Solves complex problems based on the analysis of multiple sources of information
• Contributes to planning, design, development, build and uses knowledge of best practices for technical training platforms and authoring tools (LMS, SharePoint, MS Teams, Articulate, Camtasia, Captivate, etc.)
• Performs other duties as assigned

Skills

• Bachelor's degree, or equivalent years of experience and education
• Three years' experience
• Epic certification or accreditation in one or more modules
• Strong skills in Epic Training
• Strong skills in Electronic Health Records
• Strong skills in project management

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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