Note: The job is a remote job and is open to candidates in USA. TrendAI™ is the global AI security leader and enterprise business unit of Trend Micro, focused on empowering organizations with AI visibility and security. The Enterprise Account Manager is responsible for strengthening long-term relationships with clients, driving measurable security outcomes, and expanding platform adoption within an assigned customer portfolio.

Responsibilities

• Drive and manage complex sales cycles, orchestrating cross-functional teams to deliver customer outcomes across the TMC vertical
• Retain and expand your book of business by prioritizing customer value, platform-centric adoption, and measurable outcomes
• Apply a consultative approach to solving customers’ critical cyber risk and security challenges
• Position Trend Micro’s platform solutions—including XDR, EPP/EDR, CNAPP, CREM, Zero Trust, SIEM, and AI Security—based on customer needs and competitive context
• Build strategic territory and account plans, set measurable goals, and maintain accurate forecasting with consistency Q/Q and Y/Y
• Leverage customer success stories to demonstrate realized value and drive platform growth
• Stay current on industry trends, threat intelligence, and product innovations
• Travel as needed within the territory and for company events
• Demonstrate strong working knowledge of SaaS, cloud, and cybersecurity architectures
• Effectively position complex, value-driven solutions to both technical and executive stakeholders
• Collaborate with channel partners to support regional go-to-market execution
• Maintain exceptional time management skills and operate with independence and discipline

Skills

• 10+ years of enterprise value selling or proven success in Account Management, Client Director, Customer Success, or Solution Consulting roles
• A strong track record of revenue attainment and consistent quota achievement
• Proven ability to grow existing customer relationships through value and outcome alignment
• Experience working with enterprise or strategic customers
• Understanding of cybersecurity, cloud, or AI-driven security solutions
• Exceptional communication, negotiation, and strategic thinking skills
• Familiarity with SaaS recurring revenue models and customer lifecycle management
• Experience with MEDDPICC, disciplined forecasting, and resilience under pressure

Benefits

• Comprehensive health benefits and paid time off package
• Pre-partum, maternity, parental, medical leave and adoption assistance
• Mental Health Wellness Program & Annual Wellness Incentive
• 401(k) with company match
• Pet Insurance
• Collaborative and innovative culture

Company Overview