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[Remote] Director, Sales Analytics

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. Conduent Business Services, LLC is seeking a Director of Sales Analytics to serve as a strategic contributor within the Demand Center. This role involves translating market and client insights into actionable intelligence to improve competitive positioning and optimize pricing strategies, while working cross-functionally with various teams to drive revenue performance.

Responsibilities

  • Develop Win/Loss Intelligence
  • Lead Voice of the Client (VoC) Insights
  • Build Competitive Intelligence Capability
  • Drive Pricing Intelligence
  • Integrate Cross-Functional Insights
  • Establish and Scale Capability
  • Advise Senior Stakeholders

Skills

  • 10+ years of experience in commercial intelligence, market intelligence, revenue operations, or commercial analytics within a B2B environment
  • Expertise in at least two of the following areas: win/loss analysis, voice of the client/NPS, competitive intelligence, pricing strategy
  • Proven ability to synthesize complex data into clear, actionable insights that drive measurable business impact
  • Experience building and operationalizing programs, frameworks, or capabilities within a matrixed organization
  • Strong executive communication and storytelling skills, with experience presenting to senior leadership
  • Demonstrated ability to manage multiple priorities in a fast-paced, results-oriented environment
  • Hands-on experience with Salesforce (SFDC) or similar CRM platforms; familiarity with third-party tools and data integrations preferred
  • Bachelor's degree required; advanced degree (MBA or equivalent) preferred, particularly in strategy, analytics, or business operations
  • Familiarity with third-party tools and data integrations

Benefits

  • Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.
  • Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
  • Retirement Savings: Robust programs to help you secure your financial future.
  • Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
  • Career Growth Opportunities: Paths for advancement within a global organization.
  • Paid Training: Learn while you earn with award-winning learning platforms.
  • Paid Time Off: Competitive PTO packages to help you recharge.
  • Great Work Environment: Join an award-winning culture that values diversity and inclusion.
  • Health insurance coverage
  • Voluntary dental and vision programs
  • Life and disability insurance
  • A retirement savings plan
  • Paid holidays
  • Paid time off (PTO) or vacation and/or sick time

Company Overview

  • Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. It was founded in 1998, and is headquartered in Irvine, California, USA, with a workforce of 10001+ employees. Its website is https://www.conduent.com/.
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