Job Overview Join our dynamic team as a Remote Debt Collector, where your energetic approach and exceptional communication skills will drive success in recovering outstanding accounts. This role offers the opportunity to work remotely, engaging with clients via phone and digital platforms to resolve overdue balances efficiently. Your expertise in 3rd party debt collections, medical collections, and negotiation will be essential in fostering positive relationships while ensuring compliance with industry standards. Our uncapped commission structure will allow you to control your financial future. If you thrive in a fast-paced environment, are money motivated and are passionate about delivering outstanding customer service, this position is perfect for you!

Responsibilities

• Contact delinquent account holders through professional and courteous phone calls, utilizing excellent phone etiquette to negotiate repayment plans.
• Analyze account data to identify accounts and prioritize collection efforts effectively.
• Utilize state of the art software to update account statuses, process payments, and document collection activities thoroughly.
• Conduct account analysis to determine the best course of action for each debtor, including settlement negotiations or long term repayment plans.
• Maintain detailed records of all communications and payment arrangements in compliance with company policies.

Qualifications

• Proven recent experience in medical collection or 3rd party debt collections. Minimum of 3-5 yrs required.
• Experience working in a fully remote setting.
• Strong understanding of financial concepts such as debits & credits, account reconciliation, and revenue cycle management.
• Excellent phone etiquette combined with customer service skills that foster trust and cooperation.
• Proficiency in using financial software and telemarketing tools to manage accounts efficiently.
• Ability to analyze accounts thoroughly and apply negotiation techniques to secure payment agreements.
• Basic math skills essential for account analysis and reconciliation tasks. Embark on a rewarding career where your proactive attitude makes a real difference! We’re committed to supporting your growth while offering a flexible remote work environment that empowers you to excel in debt collection.

Pay: $20.00 - $23.00 per hour Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Work from home

Education:

• High school or equivalent (Required)

Experience:

• recent 3rd party debt collection: 3 years (Required)

Language:

• English (Required)

Work Location: Remote