Note: The job is a remote job and is open to candidates in USA. Family First Life is a top-performing partner of Globe Life, providing supplemental benefits to union members and associations across the U.S. They are seeking a Customer Service Specialist to deliver outstanding customer service, assist clients with benefits enrollment, and maintain accurate records. This role offers remote work opportunities and full training for entry-level candidates.

Responsibilities

• Provide outstanding customer service via phone, video, and email
• Assist clients with benefits enrollment and account questions
• Handle confidential information with professionalism
• Resolve client issues and follow up promptly
• Maintain accurate records and documentation

Skills

• Excellent communication & listening skills
• Self-motivated, adaptable, and reliable
• Positive attitude and willingness to learn
• Comfortable working in a remote environment

Benefits

• Weekly pay + performance bonuses
• Flexible schedule – work from home
• Full training provided, no experience required
• Career advancement opportunities
• Team trips, contests, and events
• Supportive and positive work environment

Company Overview