Note: The job is a remote job and is open to candidates in USA. Cloud for Good is a client-service organization seeking exceptional individuals to launch their careers in Nonprofit and Higher Education Salesforce roles. As a Consultant Analyst, you will undergo a two-month training program to develop critical business analyst and Salesforce skills, ultimately working as a Salesforce System Administrator or Business Analyst for Higher Education clients.

Responsibilities

• Actively participate in and complete a multi-month, virtual Salesforce System Administrator training program designed by Cloud for Good
• Attend all training activities
• Complete all pre- and post-work assignments
• Seek help from available people and resources
• Obtain the Business Analyst certification within 2-3 months of start date and an additional Salesforce certification by the completion of Month 6
• Develop foundational Salesforce knowledge and related technical and consulting skills required to contribute value to Cloud for Good clients
• Once assigned to a client, performing duties as assigned by the client or internal Cloud for Good teams and appropriate for an entry level Salesforce System Administrator. Sample duties may include:
• Develop and use business analysis skills to document user stories, requirements, configuration diagrams, and other solution documentation
• Build and test solutions for customer use cases, as designed by senior consultants or architects
• Participate in meetings on technical and business goals and challenges
• Work with customers and internal team members to iterate through modifications and revisions
• Quickly resolve urgent client issues while proactively working to encourage system adoption and utilization
• Perpetually contribute to the betterment of Cloud for Good and our clients
• Perform other responsibilities as assigned

Skills

• Work-related experience
• Ability to think creatively and solve complex problems
• Nonprofit or education industry work or volunteer interest or experience
• Excellent written and verbal communication skills
• Experience working with customers or clients
• Ability to work in fast-paced environments
• Technology-related experience
• Salesforce Administrator Certification required
• Interest and passion in technology, as evidenced by field of study, certifications, extracurricular work, or work experience
• Education and professional experience
• Ability to follow technical, computer-based instructions and training
• Ability to work and self-manage in a mostly remote work environment (comfort with video meetings, self-paced work, etc.)
• Experience working in teams to accomplish goals
• Strong organization skills: ability to meet deadlines and prioritize competing needs
• Eagerness, flexibility, passion to learn and grow
• Track record of excelling in work, education, or extracurricular engagements
• Solid computer skills in Word, Excel, PowerPoint

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