Note: The job is a remote job and is open to candidates in USA. MSD is a pharmaceutical company with a strong focus on animal health, and they are seeking a Companion Animal Account Manager to support veterinary clients across West London and Thames Valley. The role involves driving growth, managing key accounts, and delivering tailored solutions in animal health.

Responsibilities

• Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets
• Taking ownership and accountability for all activity within assigned accounts and territory - planning and organising time and resources effectively to meet objectives
• Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers
• Effectively managing internal relationships to provide the optimal level of service for your customers
• Building long-term sustainable and profitable relationships with all relevant personnel in veterinary businesses
• Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customers in a veterinary business
• CRM: Delivering on KPIs on call cycle planning and updating and maintenance of customer records

Skills

• Strong sales background in Animal Health
• Commercial & strategic thinking
• Ability to prioritise accounts appropriately based on existing sales and potential
• Can interpret sales data and turn insight into action
• Manage opportunity and risk
• Understand the customer's business, ie pressures, decision drivers and pet owner behaviours
• Adapts communication style as appropriate to audience
• Confident having constructive commercial conversations
• Rapid rapport building with excellent communication, networking and interpersonal skills
• Takes ownership of territory outcomes
• Plans ahead
• Comfortable with being measured against clear KPIs
• Competency and confidence presenting
• Works effectively with internal teams and shares best practices
• Manage internal relationships to provide optimal service for customers
• Proficiency with Microsoft programmes
• Account Management
• Adaptability
• Animal Health Care
• Building Customer Loyalty
• CiviCRM
• Contract Management
• Customer Needs Assessments
• Customer Relationship Management (CRM) Software
• Customer Satisfaction
• Data Analysis
• Forecasting
• Identifying Sales Opportunities
• Industry Knowledge
• Industry Trends
• Market Analysis
• Operational Delivery
• Poultry Management
• Product Portfolio Management
• Relationship Management
• Sales Objectives
• Sales Process Management
• Sales Target Achievement
• Stakeholder Relationship Management
• Veterinary Consulting
• Sales experience in Human Health or B2B health industries

Benefits

• Remote

Company Overview