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[Remote] Central Account Manager

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Rate Insurance is an independent insurance brokerage that emphasizes service and building trusted partnerships with customers. They are seeking a Central Account Manager to specialize in managing existing customer relationships, providing timely responses to inquiries, and ensuring a positive customer experience.

Responsibilities

  • Build rapport with existing customers to offer the best solutions for their specific needs, including cross-selling products
  • Provide timely responses to inquiries via phone and email
  • Process certificates, handle endorsements and binder requests for personal lines insurance policies
  • Ensure a positive customer experience with every interaction

Skills

  • At least one year of property and casualty insurance experience in central region states
  • Active property and casualty insurance license
  • Located in Central Time
  • Servicing existing policyholders and successful track record in customer service
  • Excellent communication and interpersonal skills
  • Ability to effectively function at a high level in a virtual work environment

Benefits

  • Base salary with the opportunity to earn commissions
  • Employee Development Programs
  • Medical, Dental, Vision, and Disability Benefits
  • 401k
  • Company Paid Holidays & Paid Time Off
  • Paid Health & Wellness Day and Volunteer Day

Company Overview

  • Rate is a mortgage company that provides mortgage-related services and solutions. It was founded in 2000, and is headquartered in Chicago, Illinois, USA, with a workforce of 5001-10000 employees. Its website is https://www.rate.com.
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