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[Remote] Business Development Specialist

Remote · Chile Full-time

Note: The job is a remote job and is open to candidates in USA. SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. They are seeking a Business Development Specialist to build relationships with professional trade customers and execute a strategic sales approach to grow sales across assigned accounts.

Responsibilities

  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
  • Forge and nurture partnerships with new customers to generate additional revenue streams
  • Pursue leads and progress them through the sales cycle
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
  • Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
  • Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
  • Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
  • Optimize bidding strategies and build partnerships to acquire the business of new customers

Skills

  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field
  • 3+ years of experience in Sales, Business Development, Account Management, or other related fields
  • 2+ years of experience working with academic institutions and/or government organizations (e.g., co-ops and GPOs)
  • Demonstrated ability to negotiate effectively and develop strong relationships
  • Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
  • Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
  • Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
  • Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
  • Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads

Benefits

  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments
  • Wellness initiatives and Flex-Time Policy
  • Annual merit and bonus opportunities
  • Hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget
  • Donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off

Company Overview

  • SupplyHouse is an online plumbing, heating, and HVAC distributor, carrying 150,000 products from top manufacturers. It was founded in 2004, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.supplyhouse.com/.
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