Note: The job is a remote job and is open to candidates in USA. New Relic is a global team of innovators dedicated to shaping the future of observability. They are seeking a Benefits Analyst to assist in administering global benefits plans, particularly US-based programs, ensuring a positive employee experience and compliance with regulations.

Responsibilities

• Assists with global benefits management including regulatory compliance, and administration of benefits programs
• Proactively partners with key stakeholders in People Team (HR), Finance, and Procurement
• Ensures benefits programs provide a positive employee experience with education and clear communication
• Serve as a first line subject matter expert for US employee benefits queries, providing clear and accurate information
• Analyze benefits data, prepare reports, and provide insights to support decision-making and identify trends
• Understanding of US benefit management with an interest in expanding knowledge to other global regions in APJ and EMEA
• Experience with self-funding plan management in the US
• Experience with Workday Benefits module
• Experience assisting with time off, ADA, and leave programs (LOA)

Skills

• Proficiency in Workday Benefits/HRIS
• Flexibility to work across different time zones to collaborate effectively with US, EMEA, and APJ stakeholders
• Excellent customer service skills with an ability to understand and prioritize competing, urgent requests
• Intermediate Excel skills
• Strong attention to detail
• Excellent verbal and written communication
• 2+ years of experience in Human Resources and/or Benefits management
• Assists with global benefits management including regulatory compliance, and administration of benefits programs
• Proactively partners with key stakeholders in People Team (HR), Finance, and Procurement
• Ensures benefits programs provide a positive employee experience with education and clear communication
• Serve as a first line subject matter expert for US employee benefits queries, providing clear and accurate information
• Analyze benefits data, prepare reports, and provide insights to support decision-making and identify trends
• Understanding of US benefit management with an interest in expanding knowledge to other global regions in APJ and EMEA
• Experience with self-funding plan management in the US
• Experience with Workday Benefits module
• Experience assisting with time off, ADA, and leave programs (LOA)
• Proficiency with Google Suite, Jira, Coupa
• Bachelor's degree in business, HR or related field
• Software and tech company experience preferred
• Ability to build collaborative relationships with key stakeholders
• Beginner consulting and analytical skills
• Experience assisting with benefits budget management in the US
• Experience in developing and delivering engaging benefits communications and educational materials

Benefits

• Fostering a diverse, welcoming and inclusive environment
• Flexible workforce model allowing fully office-based, fully remote, or hybrid work arrangements

Company Overview