Note: The job is a remote job and is open to candidates in USA. Themesoft Inc. is seeking a Senior Implementation Analyst to deliver FIS imaging and distributed capture solutions. The role involves serving as both Project Manager and Technical Analyst, providing authoritative guidance and support to clients, particularly in the banking sector.

Responsibilities

• Senior-level SME and individual contributor delivering FIS imaging and distributed capture solutions across ImageCentre, Voyager, Chargeback Manager, DirectLink, CCX, FXD, DLM, and DLC platforms
• Operates as both Project Manager and Technical Analyst on small projects; lead Technical Analyst on larger, complex, multi-product cross-functional engagements
• SME designation expected on assigned platforms — provides authoritative guidance, solutioning, and escalation support to clients and internal teams
• Client-facing role requiring excellent communication, requirements translation, and stakeholder management with US-based banking clients
• Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live

Skills

• Senior-level SME and individual contributor delivering FIS imaging and distributed capture solutions across ImageCentre, Voyager, Chargeback Manager, DirectLink, CCX, FXD, DLM, and DLC platforms
• Operates as both Project Manager and Technical Analyst on small projects; lead Technical Analyst on larger, complex, multi-product cross-functional engagements
• SME designation expected on assigned platforms — provides authoritative guidance, solutioning, and escalation support to clients and internal teams
• Client-facing role requiring excellent communication, requirements translation, and stakeholder management with US-based banking clients
• Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live

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