Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group is a global organization focused on improving health outcomes through technology. The AI Governance Program Manager will lead the Responsible AI governance program, managing complex portfolios and ensuring high-quality execution of AI governance workflows.

Responsibilities

• Execute AI governance workflows, including intake validation, documentation completeness checks, review coordination, and closure tracking
• Support and execute backlog remediation activities, including identifying, scoping, batching, and processing AI solutions requiring governance review
• Ensure high-quality documentation, quality control (QC), and audit readiness across AI submissions and remediation artifacts
• Coordinate and drive follow-ups with business owners, procurement partners, and vendors to ensure timely resolution of governance requirements
• Maintain and oversee structured tracking of AI governance and remediation status to support leadership reporting and audits
• Apply defined prioritization and decision logic to support routing and triage of AI work
• Prepare executive-ready summaries, metrics, and progress updates related to AI governance activity
• Contribute to maintenance and refinement of operational documentation, job aids, and templates
• Independently manage complex or higher-volume AI portfolios and remediation scopes
• Apply judgment to prioritization, sequencing, and escalation of non-standard or higher-risk AI cases
• Partner closely with senior stakeholders across procurement, compliance, risk, and technology to resolve AI governance gaps
• Identify operational risks, bottlenecks, and opportunities for improvement; lead small enhancements to workflows or processes
• Support scaling and standardization of AI governance operations across the Responsible AI program
• Provide informal guidance or mentoring to junior team members supporting RAI operations

Skills

• Bachelor's degree or equivalent practical experience
• 2+ years of experience in program or project management, supporting operations, governance, compliance, risk, or technology-enabled initiatives
• Experience independently managing complex or higher-volume programs or operational initiatives
• Demonstrated judgment in prioritization, sequencing, and escalation decisions
• Experience working in a healthcare or similarly regulated environment, with an understanding of documentation standards, audit readiness, and compliance expectations
• Ability to produce executive quality reports and partner effectively with senior stakeholders across technology, compliance, procurement, legal, and security teams

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)
• Flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges

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