Remote After Hours Client Care Advocate Job Overview: Join our dynamic team as an After Hours Client Advocate where you will play a crucial role in providing exceptional service to our clients. As a Client Advocate, you will be an important point of contact for our clients, ensuring their needs are met and issues are resolved promptly and effectively. Part-Time | $15/hr | Remote | North Carolina Positions Hours: Monday – Friday 5pm EST - 8pm EST | Training: 3pm EST - 8pm EST Duties: - Communicate with clients to understand their needs and provide appropriate solutions - Maintain strong relationships through regular check-ins - Address client inquiries and concerns in a professional and timely manner - Advocate for clients' interests within the organization Requirements: - Proven self-started and able to manage themselves under little supervision - Experience in customer service - Strong communication skills, both verbal and written - Excellent organizational skills with the ability to prioritize tasks effectively - Demonstrate ability to work in a fast-paced environment If you are passionate about delivering exceptional client service and possess the skills mentioned above, we invite you to apply for the Client Advocate position. Join us in making a difference for our clients every day! Shane Smith Law is an Equal Opportunity employer. EOE M/F/Disabled/Vet Job Type: Part-time Pay: $15.00 per hour Work Location: Remote