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[Remote] Account Director (Project Management & Operations) (Payment Services Client)

Remote · South Korea Full-time

Note: The job is a remote job and is open to candidates in USA. Octagon is a leading global sports, entertainment, and experiential marketing agency. They are seeking an organized and dynamic Account Director to manage the operational foundation of a large client account, ensuring efficient project management and communication across teams.

Responsibilities

  • Develop, implement and manage processes across the full account to manage scopes, budgets, resources, reporting, procurement and finance tracking
  • Finance - support business lead with all account finance and revenue tracking. Develop and manage finance tracker for full account, including revenue, expenses, invoicing, and payments
  • Staffing/resources - Support new project resource requests and work with account team to align resourcing to client needs. Align scopes with resources and staff, and track hours delivery
  • Documentation - manage scope paperwork across project lifecycle, including drafting, approvals, submission, internal reporting and recognition. Manage all finance documentation (creation of POs, job codes, and onboarding new clients/vendors into our systems)
  • Account strategy and growth - serve as a thought partner and support to the account leads, using financial and operational data to identify trends, challenges and growth opportunities
  • Project Management – drive timelines, with a deep understanding of how workback schedules impact milestones and integrated teams must come together to win while keeping everyone on track
  • Client interaction - act as the day-to-day contact for key finance and procurement clients, ensuring clear, proactive, and effective communication regarding all project management initiatives
  • Proactive management - proactively suggest processes to improve communication, efficiency and work delivery. Identify and escalate issues or potential risks

Skills

  • 7+ years' of experience with financial, operational and/or project management roles or projects
  • Agency/client service experience or sports sponsorship background a strong plus
  • Experience creating new processes that improve efficiency including development and maintenance of project tracking tools
  • Validated ability to work as part of a team and to tackle problems effectively and independently in a fast-paced environment
  • Self-starter who will take initiative with new projects and work with a variety of people
  • Interest and capacity to learn client's brand, agency work, and the state of client's industry
  • Experience supporting presentations for senior leadership
  • Exceptional ability to manage diverse relationships with key partners – internal and external
  • Detail-oriented work ethic, capable of managing multiple projects and tasks simultaneously, producing high-quality work (e.g., reporting, client decks, budgets), and adhering to strict deadlines
  • An outstanding organizer and communicator, adept at clear and persuasive communication
  • Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Project Management tools (i.e. Asana)
  • Ability to supervise, manage, and mentor junior team members
  • Flexibility and willingness to travel domestically and internationally, and work weekends or holidays as needed. Anticipated travel level: low (10-30%)

Company Overview

  • Octagon is the world's leading sports and entertainment management and marketing company. It is a sub-organization of Interpublic Group. It was founded in 1983, and is headquartered in Norwalk, Connecticut, USA, with a workforce of 501-1000 employees. Its website is http://www.octagon.com.
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