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Product Success Intern

Remote · Senegal Full-time

This is a remote position. Company: SOLO Network (SPARKPLUS Technologies) Role: Product Success Intern Salary: ₹2,000 – ₹4,000 per month About SOLO Network SOLO Network is a skills-first credentialing platform enabling institutions, employers, and learners to build verifiable skill pathways through badges and structured learning journeys. The platform bridges learning and real-world outcomes by aligning credentials with career progression. Job Description: This role operates across both B2B (institutions, employers) and B2C (learners) sides of the platform. As a Product Success Intern, you will help design and implement badge strategies for organizations while ensuring learners are effectively engaged and progressing through structured skill pathways. The role requires ecosystem thinking — understanding how institutional goals, employer requirements, and learner journeys connect to drive measurable outcomes. Key Responsibilities: B2B – Client Onboarding & Strategy

  • Support onboarding of institutions and employers onto SOLO Network
  • Design badge and credential strategies aligned with workforce or learning objectives
  • Structure programs into clear skill pathways and career tracks

B2C – Learner Journey Design

  • Map learning programs into engaging, outcome-driven learner journeys
  • Ensure badges reflect real skill progression and career milestones
  • Improve learner experience across onboarding, progression, and completion

Feature Enablement & Adoption

  • Recommend platform features based on client use cases
  • Guide clients in implementing badges, pathways, and engagement mechanisms
  • Act as a translator between product capabilities and real-world use cases

Engagement & Performance Monitoring

  • Track both client-level and learner-level engagement
  • Identify drop-offs in learner journeys and adoption gaps in clients
  • Suggest improvements to increase completion rates and platform usage

Outcome & Impact Tracking

  • Help define success metrics across institutions and learners
  • Ensure learning translates into credentials and credentials into outcomes
  • Support reporting and insights for continuous improvement

Requirements

Requirements:

  • Strong structured thinking and problem-solving mindset
  • Ability to understand both business needs (B2B) and user experience (B2C)
  • Good communication skills with the ability to explain concepts clearly to different stakeholders
  • Interest in EdTech, skill development, or workforce ecosystems
  • Comfortable working with data, dashboards, and basic analytics
  • Proactive attitude with an ownership mindset

Benefits

Benefits:

  • Hands-on experience in building and scaling a two-sided platform
  • Exposure to credentialing systems, skill frameworks, and workforce transformation
  • Direct involvement in client strategy, product adoption, and learner engagement
  • Opportunity to work closely with founders and contribute to core platform growth
  • Real experience in understanding how learning connects to career outcomes

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