About the position Ratehub is seeking a Product Designer for a 12-month contract, with a possibility of extension. This role involves end-to-end ownership of the design process, from discovery to final delivery. The ideal candidate is strong in both UX and UI, passionate about solving user problems, and skilled at transforming high-level ideas into intuitive user experiences that drive real impact. Ratehub is a remote-first company, open to remote candidates across Canada.

Responsibilities

• Own the end-to-end design process, from research and ideation to prototyping, validating, and delivering high-impact product experiences that help users make smart financial decisions.
• Act as the voice of the customer, using research, usability testing, A/B testing, and other analytical tools to understand and validate ideas, problems, and solutions, ensuring every decision delivers measurable value to users.
• Partner with product, engineering, data, marketing, and content teams to translate ideas into meaningful, user-centered experiences.
• Design responsive and consistent experiences across mobile and desktop.
• Collaborate closely with engineers to ensure design feasibility, high-fidelity implementation, and visual and functional accuracy in the final product.
• Contribute to product roadmaps and sprint planning alongside product and engineering teams.
• Build and maintain design backlogs, and help shape design strategy for the next 6–24 months.
• Support additional design needs from content and marketing initiatives across Ratehub and MoneySense.
• Facilitate workshops with stakeholders to align on goals, gather requirements, and co-create solutions.
• Communicate design concepts and rationale clearly and persuasively to technical and non-technical audiences, including senior leadership.
• Build and maintain scalable design systems and style guides to ensure consistency across products.
• Ensure all designs meet accessibility standards (WCAG) and deliver inclusive user experiences.
• Stay current with industry trends, tools, and best practices to continuously improve design processes and methodologies.

Requirements

• 3+ years of product design experience, with a strong portfolio showcasing responsive designs for web and mobile platforms.
• Proven ability to own the end-to-end design process: user research, ideation, prototyping, UX/UI design, and usability testing.
• Strong UX and UI design skills, with excellent attention to detail and a deep understanding of how to craft intuitive, impactful user experiences.
• High proficiency with Figma.
• Proven ability to leverage both quantitative and qualitative data to validate design decisions, with proficiency in usability testing tools (e.g., usertesting.com, Maze) and analytics tools (e.g., Heap, Hotjar).
• Highly organized and self-sufficient, with the ability to prioritize and manage multiple projects under tight deadlines in a fast-paced, agile environment.
• Skilled at breaking down complex problems into simple, intuitive solutions and iterating quickly based on feedback.
• Demonstrated experience building and maintaining scalable, component-based design systems using modern design principles.
• Excellent communication and collaboration skills, with the ability to present design rationale and align cross-functional stakeholders.
• Bias toward action — balancing quality and speed, knowing when to dive deep and when to move quickly.
• Comfortable with ambiguity and experienced in designing 0→1 products and features.
• Familiarity with Agile methodologies and tools such as Jira and Confluence.
• Post-secondary degree, diploma, or certificate in UX Design or a related field.

Nice-to-haves

• Experience working with Storybook or Wordpress.
• Basic understanding of front-end development (HTML, CSS, Javascript).

Benefits

• Competitive Compensation: A salary that reflects your experience and the Canadian market.
• Remote-First Environment: The flexibility to work from anywhere in Canada, with occasional in-person team gatherings for collaboration.
• Flexible Hours: Autonomy to manage your schedule to support work-life balance.
• Comprehensive Benefits: Full health and dental coverage with no employee-paid premiums.
• RRSP Matching: A company-matched RRSP program to support your long-term financial goals.
• Professional Development: An individual training allowance to help you grow your skills and career.
• Team Socials: Regular events, both remote and in-person, to build connections across the organization.