Job Description:

• Own program governance and ensure alignment with customer business objectives and PTC strategic vision.
• Develop and manage multi-year roadmaps for PLM/ALM adoption and integration.
• Serve as a trusted advisor to executive stakeholders, providing thought leadership on digital thread, product lifecycle optimization, and enterprise architecture.
• Oversee a portfolio of projects, ensuring delivery excellence, risk mitigation, and measurable business value.
• Collaborate with PTC R&D, Customer Success, and partner ecosystem to drive innovation and best practices.
• Lead executive-level workshops and business case development for PLM/ALM initiatives.
• Ensure compliance with governance frameworks and manage escalations effectively.
• Direct management of a team of PTC Professional Services project and Program Managers.
• Mentor, coach, and develop the team.
• Recruit, hire, and retain an experienced project management team that can advise partners and deliver direct PTC implementations.

Requirements:

• US Person required. US citizenship or GC holder only. Role not eligible for sponsorship.
• 5+ years of experience in PLM/ALM program leadership, with strong expertise in PTC related technologies.
• Proven track record of managing enterprise-level transformation programs in manufacturing or high-tech industries.
• 5+ years of experience in delivering AI solutions to customers.
• Experience in utilizing and transforming Services Excellence with AI.
• Exceptional communication, executive engagement, and stakeholder management skills.
• Bachelor’s degree required; advanced degree preferred.
• PMP or PgMP certification is highly desirable.

Benefits:

• Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock.
• Certain roles may also be eligible for participation in our equity programs.
• Employees may be eligible for medical, dental and vision insurance.
• Paid time off and sick leave.
• Tuition reimbursement.
• 401(k) contributions and employer match.
• Flexible spending accounts.
• Life insurance.
• Disability coverage.
• If you are an office-assigned employee, a generous commuter subsidy.