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PHP Support Engineer

Remote · Argentina Full-time

Akkodis Group Nordics is seeking a PHP Support Engineer for a contract role in Raleigh, NC. The ideal candidate will provide production support, resolve application issues, and optimize web application performance in live environments.

Responsibilities

  • Monitor production systems, triage issues, and resolve PHP application incidents within defined SLAs
  • Diagnose and fix bugs in PHP codebases, deploying patches with minimal disruption to live environments
  • Perform root cause analysis on recurring issues and implement long-term solutions
  • Review code for performance, security, and quality improvements
  • Support database operations by writing and optimizing SQL queries and resolving DB-related issues
  • Troubleshoot and maintain RESTful API integrations and update documentation such as runbooks and incident logs

Skills

  • Bachelor's degree in computer science, Information Technology, or a related field
  • 0–2 years of experience in PHP development or production support roles
  • Basic hands-on experience with PHP, SQL (MySQL/PostgreSQL), and troubleshooting web applications and APIs
  • Strong problem-solving skills with the ability to perform root cause analysis and work with monitoring tools like Splunk or similar platforms

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • Short-term disability
  • Additional voluntary benefits
  • EAP program
  • Commuter benefits
  • 401K plan
  • Paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law
  • Holiday pay where applicable

Company Overview

  • Akkodis Group Nordics, operates as a specialized tech cluster, combining expertise in Digital Engineering and Edge Technology. It was founded in 1994, and is headquartered in Høvik, Akershus, NOR, with a workforce of 1001-5000 employees. Its website is http://www.datarespons.com/.
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