Position Summary The Patient Safety Observer is responsible for providing continuous monitoring of patients to promote patient safety and prevent harm. Essential Functions

• Maintain constant visual observation of multiple patients simultaneously
• Monitor patients for safety risks based on nurse-driven indications
• Verbally redirect patients with a digital 2-way audio device located in patient rooms
• Notify staff if patients require assistance using proper etiquette and escalation protocols
• Confirm patient information throughout all interactions
• Document all interactions with patients and clinical staff including patient and nurse introductions
• Demonstrate proficiency with variety of technology platforms

Additional Responsibilities

• Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.
• Notify VSO Lead when VSO has completed A/V check to begin monitoring or when CVM is discontinued by RN.
• Provide ongoing exception report to oncoming VSOs for duration of CVM.
• Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire
• Adhere to all company procedures and policies

Qualifications

• High school diploma or equivalent preferred
• Experience in patient care preferred
• Experience with medical terminology preferred

Remote Skills: Audiovisual, Medical Terminology, Patient Safety, Registered Nurse (RN) About the Company: VirtuAlly