About the position Rhode Island Children’s Dentistry & Orthodontics is seeking a passionate Patient Coordinator to join our dedicated team. We provide the highest quality dental care to children, adolescents, adults, and patients with special health care needs. As a collaborative team of pediatric dentists and orthodontists, we are committed to exceptional patient care, strong partnerships with families, and meaningful connections within our community.

Responsibilities

• Greet and welcome patients and families with warmth and professionalism
• Manage accurate check-ins and check-outs
• Schedule, confirm, and remind patients of appointments
• Handle incoming calls and inquiries
• Verify insurance benefits and assist with billing questions
• Maintain organized patient records and support smooth office flow
• Coordinate with clinical and administrative teams to ensure an exceptional experience
• Perform other duties and responsibilities as assigned by management

Requirements

• Travel required between both locations: Coventry and East Greenwich
• Prior experience in dental or medical front-office preferred
• Excellent communication and customer-service skills
• Strong organizational skills with attention to detail
• Ability to multitask in a fast-paced, pediatric-focused setting
• Team-oriented, positive attitude
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

Benefits

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off