Core Responsibilities

• Support the owner of a boutique wedding venue and hospitality business with ongoing executive, administrative, and operations support
• Help manage inbox flow, scheduling, reminders, and follow-ups
• Draft and organize client-facing emails, especially wedding inquiry and sales-related communication
• Learn and match our brand voice, which is warm, polished, personal, clear, and lightly charismatic
• Keep projects organized in Asana, including tasks, deadlines, owners, and next steps
• Help maintain and improve our CRM, currently Pipedrive
• Organize Google Drive files, internal documents, templates, and shared resources
• Turn existing workflows into clear SOPs, checklists, and repeatable systems
• Track open projects and follow up with team members to help create accountability
• Help the owner delegate more effectively and stay focused on creative direction, sales strategy, and big-picture growth

Qualifications/Skills

• Excellent written communication skills with the ability to write in a specific brand voice
• Strong organizational skills and comfort creating structure in a fast-moving small business
• Experience supporting a founder, business owner, executive, or small team
• Comfortable with project management tools such as Asana or similar
• Comfortable with CRM tools such as Pipedrive, or similar
• Proficient with Google Workspace, including Gmail, Google Drive, Docs, and Sheets
• Strong follow-through and ability to manage open loops without constant reminders
• Good judgment, discretion, and comfort handling client and business information
• Ability to turn messy notes, ideas, or processes into clear next steps
• Experience in hospitality, events, weddings, design, creative businesses, or high-touch client service is a plus, but not required
• Experience in social media and or marketing is a plus, but not required
• AI/ChatGPT familiarity is a plus, especially for organizing, drafting, and streamlining admin work

Company Benefits/Perks

• Flexible, remote, part-time role with consistent ongoing work
• Opportunity to work closely with the owner of a creative, design-forward hospitality business
• Meaningful role with room to grow as systems and responsibilities develop
• Mix of strategic and practical work, not just repetitive admin tasks
• Collaborative, small-business environment where good ideas are valued
• Opportunity to help shape systems, workflows, and internal structure from the ground up
• Flexible schedule, with availability during regular business hours preferred
• Potential to grow into a larger operations, client experience, or founder-support role over time