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Key National Account Manager

Remote · South Korea Full-time

Job Description:

  • Work as part of a highly motivated, dynamic sales team to drive the organization's sales initiatives
  • Serve as primary customer contact for technical and business issues related to assigned or potential customers
  • Always partner with customers whose brands we have the capability to make today and who are strategic fits on a capacity basis
  • Develop a ‘hit list’ of potential innovative products that meet those needs
  • Develop synergies that capture critical data that can be shared with the broader retail sales team
  • Interface with all appropriate internal functions to work through the onboarding process for new items or expanded categories
  • Validate the ongoing execution of supply chain processes by interfacing with external customers and the internal supply chain team
  • Ensure proper strategies for planning and inventories of raw materials and finished goods
  • Provide ongoing analysis regarding customer performance to the prior year, plan, and current forecast where applicable
  • Review Key Performance Indicators and provide feedback or corrective action recommendations as required
  • Establish, develop, and maintain business relationships with current and prospective customers
  • Research sources for developing prospective customers and gather critical information to help determine their potential
  • Take an active role in understanding essential requirements and legal terminology for developing customer supply agreements
  • Communicate and coordinate sales activities with marketing, sales management, finance, operations, logistics, and technical services as required
  • Expedite the resolution of customer problems, working cooperatively with internal and external team members as required
  • Working collectively with our team, help develop a competitive landscape summary that identifies advantages and potential gaps that, if closed, would increase sales
  • Analyze historical and current shipment data and develop strategies to improve business planning
  • Identify market trends within the total category to remain current with developments
  • Develop and maintain positive relationships with customers to gain trust and understanding
  • Take the lead in budgeting and forecasting, including variance analysis
  • Supply management with oral and written reports as required on customer needs, problems, interests, competitive activities, and potential for new products or sales opportunities

Requirements:

  • Bachelor’s degree in business or a related field is preferred
  • Five (5) or more years of progressive commercial experience working with a CPG company or retailer is required
  • Experience and knowledge of supply chain and manufacturing operations are required
  • Private Label experience required
  • Outstanding sales and negotiation skills
  • Must demonstrate excellent problem-solving ability and be results-oriented
  • Be able to work independently and within a team environment, possessing excellent communication skills
  • Excellent organizational, time, and project management skills
  • Curiosity—Ability to analyze and understand financial information related to costing, operations, P&L modeling, and forecasting
  • Ability to travel for on-site customer and team meetings as required

Benefits:

  • Medical/Dental/Vision Insurance
  • Health Savings Accounts and Flexible Spending Accounts
  • Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
  • Short-term disability and long-term disability
  • Pet Insurance
  • Legal Benefits
  • 401(k) Savings Plan with Company Match
  • 12 Paid Holidays
  • 10 Vacation Days and 5 Paid (Sick) Time Off Days
  • Well-being Benefit Discount and Total Reward Programs

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