Job Description:

• Assist with long-range planning for enhancement and implementation of future business systems.
• Discover and contribute to the development, implementation, and maintenance of business systems functional architecture, detail systems design, configuration, or program specifications.
• Facilitate daily standups (or the daily scrum) as needed.
• Participate in sprint reviews and capture feedback.
• Provide administrative support for scrum board.
• Ensure cards are up to date and scrum tools are working well.
• Collaborate with team members and other internal stakeholders.
• Perform regular analysis of burndown charts and other portfolio planning tools.

Requirements:

• High School diploma/GED and three (3) years of experience working in application environments with hands-on experience with monitoring system operations. Requires certification.
• Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR Associate’s degree and a minimum of one (1) year of experience working in application environments with hands-on experience with monitoring system operations. Requires certification.
• Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR Equivalent combination of education/experience.
• High School/GED and Two-Year degrees require certification.
• Must have a valid driver’s license
• Must reside within North Carolina.
• Preferred: Experience in a distributed computer environment and supporting a complex integrated software package, training or experience in using e-mail, Windows and Microsoft Office.
• Experience in both writing and executing SQL statements, with the ability to navigate database structures and schemas. Preferred certifications include Microsoft applications certifications MTA, MCSA, MCSD, or equivalent.

Benefits:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies