This is a remote position. Primary purpose of the role:

• To support the broker role.

Key Responsibilities:

• Provide client and administrative support/back up for aligned broker/s ensuring accuracy of information provided.
• Assist broker to manage renewals in accordance with renewal process procedures.
• Manage own and broker’s incoming and outgoing post
• Have an overview of client claims, provide support and assistance when necessary to ensure the claim progresses satisfactorily.
• Comply with Company standards, processes procedures and policies.
• Adhere to the obligations required of a Financial Service Provider.
• Adhoc Admin.

Requirements

Must Have:

• AU Insurance experience
• Understanding of insurance and insurance related products.
• Knowledge of relevant Acts and legal obligations.
• Knowledge of commercial insurance is preferred
• Minimum 2 years relevant industry experience
• Computer literate – confident user of MS Office applications (Outlook, Word, Excel, PowerPoint)

Nice to Have:

• Experience with SCTP, Insight and Sunrise platforms
• Steadfast – Winbeat
• Officetech platforms

Benefits

Why IntoGREAT? Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards. Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity. Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company. Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles Ready to Shape the Future? Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!