Role Description This is a temporary, full-time, flexible work from home position lasting at least 6 months and can be located anywhere in the U.S. You must possess a New Jersey RN or LPN License. Join our compassionate team and help make a positive difference in an injured person’s life. As a Telephonic Case Manager, you will work closely with:

• Treating physicians/providers
• Employers
• Customers
• Legal representatives
• The injured/disabled person

In this role, you will:

• Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
• Use advanced knowledge of types of injury, medications, comorbidities, treatment options, and job duties to advise on a treatment plan.
• Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
• Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
• Work with employers and physicians to modify job duties where practical to facilitate early return to work.
• Evaluate and modify case goals based on injured/disabled person’s improvement and treatment effectiveness.
• Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
• Complete other duties, such as preparing status updates for submittal to customers, assisting in training/orientation of new staff as requested, and other duties as assigned.

Qualifications

• Education: Associates Degree or Bachelor’s Degree in Nursing or related field.
• Experience: 2+ years telephonic clinical practice preferred. Workers’ compensation-related experience preferred.
• Skills:
• Ability to advocate recommendations effectively with physicians/providers, employers, and customers.
• Ability to work independently.
• Knowledge of basic computer skills including Excel, Word, and Outlook Email.
• Proficient grammar, sentence structure, and written communication skills.
• Certifications, Licenses, Registrations:
• Active Registered Nurse (RN) license required. Must be in good standing.
• URAC-recognized certification in case management preferred (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC).
• Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
• Internet: Must have reliable internet.

Benefits

• Full and comprehensive benefits program
• 24 days of paid vacation/holidays in your first year plus sick days
• Home office equipment including laptop and desktop monitor
• Mileage and travel reimbursement
• Employee Assistance and Referral Program
• Hands-on workers’ compensation case management training
• Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts
• Life and AD&D Insurance
• 401(k)
• Tuition Reimbursement
• Compensation range: $71,000 - $72,800 annually, based on skills, experience, and education.