Role Description Pitney Bowes is seeking a Government Renewal Account Manager, a client-centric sales professional who is forward-thinking and focused on closing the deal. You will have a direct impact on our Annual Recurring Revenue (ARR) goal. This is a remote Sales position. Qualified candidates must reside in the United States, specifically in the Central or Eastern time zones.

• Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved).
• Adapt to situations that require a strong sales aptitude, follow-up on leads, and use effective selling systems and techniques to help probe, present, and close sales with existing government clients.
• Work with decision makers to address current needs, resolve issues related to their existing lease agreements, or right-size solutions.
• Overcome plausible objections by positioning program benefits, features, and the company’s value proposition.
• Partner with internal teams to resolve all errors and client escalations.
• Identify and implement changes needed to improve performance.
• Raise the bar for yourself, your team, and the client.

Qualifications

• Preferred experience working with Government, NGO, Non-Profit accounts.
• 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services.
• Ability to overcome objections effectively to close the sale.
• History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software.
• Confidently initiate outbound sales calls.
• Mastery of Customer Relationship Management (CRM) tools - i.e. Sales Force, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds, and forecasting.

Requirements

• You must be legally authorized to work in the US. This employer will not sponsor this position for employment visa status now or in the future (ex. H-1B).
• Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data.
• Have the technology to work successfully at home Check your current speed at www.speedtest.net; ongoing checks once working are required.

Benefits

• Provide the opportunity to grow and develop your career.
• Offer an inclusive environment that encourages diverse perspectives and ideas.
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization.
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs).

Company Description

SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies, and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking, and receiving of letters, parcels, and flats.