Role Description We are seeking a motivated and detail-oriented LVN/LPN to join our Chronic Care Management team. In this role, you will play a critical role in patient care by:

• Conducting comprehensive assessment calls
• Developing and educating patients on care plans
• Performing Behavioral Health Integration (BHI) assessments
• Assisting patients with medical device troubleshooting

Qualifications

• Active LPN/LVN Compact License required
• Passionate about patient care, possessing the ability to relate with empathy and compassion
• Strong communication and organizational skills
• Proficient with computers, EMRs, and telehealth tools
• 1–2 years of clinical experience in a GI or gastroenterology setting (preferred)
• Experience triaging high-volume GI-related patient calls (preferred)
• Familiarity with common GI conditions (preferred)
• Knowledge of GI-specific medications and protocols (preferred)
• Ability to de-escalate distressed or difficult GI patients telephonically (preferred)

Requirements

• Minimum fiber internet speed of 50 Mbps download / 10 Mbps upload
• Hardwired internet connection required
• Speed test submission required during the offer process
• Private, HIPAA-compliant workspace

Benefits

• Competitive base pay: $24-$26/hr
• Shift Differentials:
• Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET
• Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET
• Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday
• Sign-On Bonus: $1,500 paid after 120 days of continuous employment
• Monthly Bonus Potential: Up to $1,500
• 5% Bilingual Pay Allowance
• 11 Paid Company Holidays annually
• Paid Time Off (PTO)
• Medical, Dental, Vision, and supplemental insurance options
• 401(k) Plan with 3.5% Company Match
• Company-provided equipment