At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. Work Shift (if applicable): Shift 0 (United States of America) Job Description: Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an orgaization created to care, and a team committed to lead – together. Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant's life saving mission by actively engaging with current, previous and potential donors to schedule their next blood donation at a local blood drive. What to Expect Schedule Our comprehensive total rewards support you, your family, and your future with Medical, dental, and vision insurance 401K + 5% company match Tuition assistance up to $5k per year Free basic life and AD&D insurance Free short-and-long-term disability insurance Paid time off Employee Resource Groups Recognition and perks As a Donor Outreach Coordinator, you'll get to Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential. Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals. Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service. Code donor records appropriately based on the information provided by donor and management. High School Diploma or GED required One year of customer service experience preferred Call center experience preferred Location: Vitalant Remote Work Austin, TX 78711 Job Category: Sales / Community Outreach Contact Information: [email protected] If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.