Overview: Are you self-motivated and eager to launch an exciting new career? ServiceLink, the unmatched mortgage industry leader, seeks a quality-driven individual with exceptional communication and customer service skills to fill the multi-faceted position of Title Examiner. The ideal candidate will thrive in a dynamic, fast-paced environment and maximize this role to drive business excellence and achieve full personal potential. If you are confident in your ability to enthusiastically promote our Serve First culture, we invite you to apply today. This is a unique opportunity to join ServiceLink, where those who excel at learning new processes enjoy rapid career growth. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will…

• Research and resolve discrepancies
• Review all documentation for accuracy
• Maintain accurate individual records and logs
• Address inquiries from clients, borrowers, agents, and internal staff

WHO YOU ARE You possess …

• Previous real estate title exam experience required
• A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
• The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
• Excellent verbal and written communication skills.

Responsibilities:

• Review real estate title reports pursuant to company guidelines for approval or rejection
• Knowledge of internal operating systems
• Research and resolve discrepancies
• Maintain accurate individual records and logs
• Review all documentation for accuracy
• Knowledge of client requirements
• Perform all duties and responsibilities in a timely manner
• Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner
• Review work-in-progress reports to ensure completion
• Maintain open communication with other team members and team leader
• Monitor and process all order types and folders for the Title Underwriting Department
• Follow on rejected files
• Proficient with ServiceLink operating systems and internal search engines
• Adhere to company policies and procedures
• Meet minimum production goals and quality requirements as set by management
• Perform all other duties as assigned

Qualifications:

• High School diploma or equivalent required
• Previous real estate title exam experience required
• Typing/Data Entry skills, minimum 45 wpm with 95% accuracy
• Possess good communication and customer service skills
• Familiarity with personal computer operation
• Knowledge of real estate terminology