Aristocrat Gaming is a leading gaming content creation company dedicated to bringing happiness to life through play. They are seeking a Data Entry Operator to ensure the integrity and seamless operation of their gaming systems while meeting performance goals and maintaining customer service standards.

Responsibilities

• Meet monthly performance goals for accuracy, quality, efficiency, and important metrics
• Prepare timely internal reports of system and operational incidents
• Handle all job duties in strict adherence to policies and procedures
• Complete tasks according to system directives
• Monitor the health of the operating system
• Record activities and archive daily logs
• Participate in testing and reporting activities
• Provide timely feedback regarding system and equipment failures or client concerns
• Maintain information confidentiality
• Adopt and promote things we value
• Stay current on all new developments and procedures regarding protocols
• Work towards set goals and targets
• Open production tickets for system issues

Skills

• High School Diploma or equivalent experience
• Proficiency with computer systems and applications
• Demonstrated experience in data reporting
• Previous experience as a control room operator or in a similar role
• Highly developed verbal, interpersonal, and written communication skills
• Positive attitude with the ability to maintain a friendly, professional, and courteous demeanor
• Demonstrated accuracy with a consistent attention to detail
• Ability to make decisions, show discretion, and take initiative when management is not present
• Excellent grammatical and typing/data entry skills with an emphasis on accuracy
• Organized with proven time-management skills
• Ability to remain focused and organized
• Dedication to Company standards and values
• Outstanding customer service skills
• Ability to follow detailed protocols

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401(k) plan with employer matching

Company Overview