“I am hugely excited about my future and the future of CyberOne. I have enjoyed my time here immensely and have learnt a huge amount in a short space of time, year-for-year I've learnt more here than I have at Microsoft and PwC.” - CyberOne Consultant About CyberOne CyberOne is a pure-play Microsoft security partner dedicated to helping enterprises realise the full value of the Microsoft Security portfolio—across Defender XDR, Sentinel, Entra, Purview, Intune, Copilot for Security and more. We combine deep technical expertise with outcome-driven services that accelerate secure cloud adoption, modernise threat protection and simplify compliance. Job Title: Cyber Defence Analyst Location: Remote Employment Type: Full-time Reports to: Senior SecOps Lead Schedule: Rotational Shift Benefits: Paid Training The Role: CyberOne is looking for a passionate and driven Cyber Defender to join our Security Operations Center (SOC). This is an entry-level role designed for individuals eager to break into cybersecurity, with a strong interest in detecting and responding to cyber threats. You will be the first line of defense for our clients, monitoring security alerts, analysing potential threats, containing risks, and escalating incidents as needed. Duties and Responsibilities: Actively monitor and manage security event queues, identifying and investigating potential threats and incidents. Serve as the first point of contact for incoming calls and communications. Conduct initial analysis and investigation of security alerts, gathering relevant information for escalation to higher-level analysts. Provide timely and accurate responses to customer inquiries, maintaining a high level of customer service. Document incidents and actions taken in a clear and comprehensive manner Collaborate with other team members to ensure a coordinated response to incidents. Stay informed about current cybersecurity and network threats, and emerging technologies. Participate in regular training and development sessions to enhance technical and professional skills. Employees are expected to demonstrate a security-first mindset and ensure that information security considerations are incorporated into their day-to-day activities, decision-making, and interactions with customers, suppliers, and colleagues. Required Skills and Qualifications: Ability to quickly assess and prioritize incidents and tasks in a fast-paced environment. Familiarity with SIEM, EDR, and network monitoring tools is advantageous. Good communication skills, with the ability to clearly convey technical information. Basic understanding of ITIL practices is beneficial. Relevant certifications (e.g.,SC200, CompTIA Security+, CCNA) are desirable but not mandatory. Preferred Skills: Prior experience in a customer service or helpdesk role. Basic knowledge of the cybersecurity threat landscape and network protocols