FedEx Logistics is a company that provides freight forwarding and customs brokerage services, helping clients navigate global shipping intricacies. They are seeking a Customs Trade Agent responsible for coordinating documentation for US Customs, ensuring compliance with regulations, and providing exceptional customer service.

Responsibilities

• Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements
• Adhere to all international importing regulations
• Work closely with other internal staff and departments to deliver high level of service to customers
• Process agency brokerage shipments
• Ensure all government and organizational policies are followed
• Performs other duties as assigned

Skills

• HS Diploma or GED required
• Data entry/keyboard experience required
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with internal staff, management of all levels, internal departments

Benefits

• Health, vision, and dental insurance
• Retirement
• Tuition reimbursement

Company Overview

• FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions. It was founded in 1973, and is headquartered in Memphis, Tennessee, USA, with a workforce of 5001-10000 employees. Its website is https://careers.fedex.com/logistics.

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