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Customer Support Travel Agent | Remote Travel Consultant

Remote · Hong Kong Full-time

• Location: Jamaica (Remote)

  • Position Type: Independent Contractor
  • Industry: Travel & Hospitality Remote Travel Opportunity for Customer Service & Hospitality Professionals in Jamaica Are you experienced in customer service, hospitality, tourism, or client support? We are seeking motivated individuals in Jamaica to join our team as a Customer Support Travel Agent / Travel Consultant. This remote opportunity is ideal for individuals who enjoy assisting clients, coordinating details, and working in a professional virtual environment within the travel and tourism industry. Training and structured onboarding are provided. Role Summary As a Customer Support Travel Agent, you will support clients with:
  • Travel planning and coordination
  • Vacation research and booking support
  • Cruise and resort reservations
  • Client communication and follow-up
  • Vendor coordination and itinerary management This role focuses on customer service, travel coordination, and client relationship management in a remote setting.

Key Responsibilities

  • Provide professional customer support via phone, email, and digital platforms
  • Research and coordinate flights, hotels, cruises, and tours
  • Assist with booking management and travel documentation
  • Maintain accurate client records
  • Deliver timely follow-up and client care
  • Participate in online training and team development sessions Qualifications
  • Must reside in Jamaica
  • Background in hospitality, tourism, call center, retail, or customer support preferred
  • Strong written and verbal communication skills
  • Comfortable using email, online systems, and virtual meeting platforms
  • Reliable internet access
  • Organized and detail-oriented
  • Self-directed and professional Why This Opportunity May Be a Fit This role may be suitable for individuals seeking:
  • Flexible remote work in the travel industry
  • Experience in travel coordination and client services
  • Professional growth within tourism and hospitality
  • A structured training environment Application Process Qualified candidates will be invited to attend a virtual information session outlining the role, expectations, and onboarding process. Apply To this Job

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