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Criminal Justice Community Liaison

Remote · Philippines Full-time

About the position Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Since 1999, Pyramid Healthcare has been dedicated to offering the highest quality of care to those we serve. A focus on client-centered care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment. Under a passionate leadership team, Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being! The Marketing Representative is responsible for the utilization of Pyramid Healthcare’s continuum of care by developing and maintaining direct referral relationships in designated market(s).

Responsibilities

  • Provide clientele, marketing and customer service activities within the marketing department while maintaining positive community/public relations.
  • Maintain existing referral sources, expand referral base and develop business relationships with the assigned region.
  • Input into the overall company-marketing plan.
  • Prepare reports as required.
  • Assist in setting financial goals for the assigned region.
  • Required to interface with the programs to understand client/program/referral source needs.
  • Completes required trainings and mandatory training hours.
  • Other duties as assigned.

Requirements

  • High school diploma or equivalent with one year of related experience required.
  • Knowledge chemical dependency and psychiatric treatment.
  • Knowledge of marketing methods in a behavioral healthcare setting.
  • Ability to empathize and provide strong customer service.
  • Ability to prioritize and multi-task.
  • Self-starter with the ability to adapt to changes and turn things around quickly.
  • Working knowledge of Microsoft Office Suite and computer programs.
  • Ability to thrive in a fast-paced environment.
  • Attends and participate in required meetings.
  • Completion of all required trainings as designated by the company and accreditation/licensing entities.
  • A working knowledge of federal and state standards as well as regulating body and compliance standards.

Nice-to-haves

  • Bachelor’s degree in a related Behavioral Health or Business/Marketing field preferred.
  • 3-5 years’ experience in D&A and/or Mental Health field preferred.
  • 3-5 years’ experience as a Counselor, Assessor or Community Relations in direct client care preferred.

Benefits

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities

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