Tyler Technologies is a leader in providing technology solutions for government and schools, aiming to create safer and smarter communities. They are seeking a Business Development Representative to assist in outbound prospecting, inbound lead qualification, and to generate new sales leads through effective communication and relationship-building with potential prospects.

Responsibilities

• Collaborate with marketing and sales teams for focused prospecting to assist in uncovering potential opportunities and create a pipeline of well-qualified opportunities for the sales team
• Make cold calls to prospects and provide calling support for marketing campaigns within defined territories and product lines
• Follow up with inbound leads to determine level of interest, timeframe, and budget to further qualify the lead for sales
• Maintain Microsoft Dynamics Customer Relationship Management (CRM) system with competitor information, contacts, and account information
• Develop understanding of the competitive landscape in the public sector market and perfect the delivery of Tyler messaging around assigned software product lines
• Work with Business Development leadership to produce periodic reporting providing visibility of calling and prospecting activities
• Monitor and report on follow-up of qualified leads by sales reps
• Develop effective prospecting skills
• Develop knowledge of territory, key competitors, existing Tyler opportunities/relationships, client satisfaction, and key messaging that will lead to meaningful interactions with potential prospects
• Partner with sales operations and marketing to update CRM records to achieve campaign, marketing, analytic, and data governance goals

Skills

• Bachelor's Degree in Business, IT or relevant Business or Information Technology field, or comparable work experience
• Professional phone demeanor; prior prospecting and/or customer service experience
• Previous sales experience is preferred
• Prior exposure to technology/software sales
• Experience with Microsoft Dynamics CRM
• Solid knowledge of Microsoft Office products
• Excellent organizational skills
• Ability to travel occasionally to trade shows
• Stay current on new product offerings and communicate Tyler's product portfolio to potential prospects based on their needs and interests
• Have a comprehensive understanding of Tyler's competitors, buyer personas, pain points, and key messaging to have effective conversations with prospects
• Be effective/ comfortable making cold calls, including overcoming objections and quickly building credibility with prospects
• Leverage marketing automation, CRM, and lead management processes to discover and further qualify potential opportunities for sales
• Previous sales experience is preferred

Company Overview