Company Description

Are you seeking a flexible hours volunteer engagement role that affords you an opportunity to gain valuable work experience while being committed to helping further the efforts of ARO’s mission in helping victims of abuse? Do you like the flexibility of working within a virtual environment? Enjoy interacting worldwide with others who share the same passion for making a difference? Are you interested in the value of developing your skill sets, departmental cross-training, leadership roles, mentoring or the opportunity to excel within your chosen vocation? Apply with ARO today and join our team of amazing volunteers! **This is an unpaid volunteer position Only hiring female identifying volunteers - read more about our BFOQ policy below.

Job Description

Provides administrative and operational support for volunteer onboarding, transitions, and offboarding processes. Serves as a primary point of contact for new and departing team members, ensuring a smooth and positive experience. Coordinates onboarding communications, orientation schedules, training assignments, and resource distribution. Tracks onboarding progress and completion of required training, documentation, and system access requests. Manages offboarding procedures, including exit communications, account deactivation requests, and documentation collection. Maintains accurate volunteer records, onboarding materials, process documentation, and status reports using organizational systems. Collaborates with department leaders to coordinate onboarding needs, role transitions, and staffing updates. Assists with the creation, review, and updating of onboarding guides, training materials, and process documentation. Uses Google Drive, Asana, Slack, and other organizational tools to manage workflows, records, and communications. Monitors onboarding and offboarding timelines to ensure tasks are completed accurately and on schedule. Identifies opportunities to improve onboarding and offboarding processes and enhance volunteer engagement and retention. Provides regular updates and reports to leadership regarding onboarding progress, volunteer transitions, and process metrics. Coordinates with other department leadership as requested. Performs other duties as assigned.

Qualifications

Available to volunteer 10+ hours per week. Strong organizational, administrative, and time management skills. Excellent written and verbal communication skills. Ability to manage confidential information with professionalism and discretion. Proficient with Asana, Slack, Google Drive, and other collaboration and project management tools. Detail-oriented with the ability to manage multiple projects, deadlines, and volunteer records simultaneously. Strong interpersonal skills with the ability to build positive relationships across teams. Ability to work independently and collaboratively in a remote team environment. Previous experience in onboarding, volunteer management, human resources, operations, administration, or related support roles preferred. Experience coordinating training, orientation, or employee/volunteer lifecycle processes is a plus. Bachelor’s degree in Human Resources, Business Administration, Communications, Organizational Leadership, or a related field preferred. Must be based in the U.S., Canada, or neighboring countries within a time zone difference of no more than 3 hours. This role is best suited for individuals seeking a longer-term volunteer opportunity (12+ months preferred). Additional Information About Abuse Refuge Org: At ARO, we are here to support your personal healing journey towards your complete well-being. We bring solutions and real-time education for 21 different types of abuses. The most prevalent abuses are Sexual Abuse, Spousal Abuse, Physical Abuse, Psychological Abuse, Narcissistic Abuse, Financial Abuse, Self Abuse, Elderly Abuse, Isolation Abuse, Child Abuse, Bullying, Cyberbullying, Workplace Abuse, Religious Abuse, Medical Abuse, Food Abuse, Authority Abuse, Educational Abuse, Child Sexual Exploitation, Sex Trafficking, and Political Abuse. Support our efforts by visiting https://abuserefuge.org/ and NormTherapy.com to sign up for Norm Therapist® Training to become one of our dynamic staff members who serve Victims and Survivors of abuse worldwide, schedule Norm Therapy® sessions, become a Live Stream volunteer, join our mailing list to learn how you can make an impact on the Abuse Care Community, and provide life-saving financial assistance with a generous donation. At this time in ordinance with our BFOQ policy we are only hiring female identifying volunteers. In the near future we will be launching a male side to ARO at which point we will open up opportunities to all who are interested. You can view our BFOQ policy here https://abuserefuge.org/human-resources/#BFOQ ARO is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We support the LGBTQ-IA+ community and the disabled communities. For more about our hiring practices, please refer to: Human Resources – Abuse Refuge Org