MiQ is an independent marketing intelligence company that helps businesses win by connecting data and discovering insights. As an Account Executive, you will work closely with various departments to manage campaigns, troubleshoot issues, and maintain high service levels for clients.

Responsibilities

• Administrative duties
• Quality assurance checks and oversight of CRM (Salesforce), trafficking and reporting inputs. Supporting Account Coordinator with management of tools and systems
• Pre-campaign management
• Pre-campaign checklist management, Creative, pixel collection ensuring all internal functions are set up properly for campaign launch
• Managing and facilitating clear communication between 3rd parties ie: BLS and measurement partners
• Ensuring proper implementation of any specific product requirements
• Troubleshooting
• Creative testing
• Amendments to campaign setup – Ensuring campaign is set up in a manner that allows for agreed upon reporting and insight delivery
• Campaign activation
• Assisting the Account Manager with insight planning - Considering client objectives, client challenges, vertical specific insights & macro factors
• End of Campaign – Support the Account Manager with the delivery of insights back to client
• Finance administration
• PO hygiene – establishing process for checking in to ensure all SF opportunities have correct PO updated on a weekly basis
• Reconciliations & invoice queries
• Support client engagement needs as determined by AM and AD
• Maintaining highest level of service both internally and externally
• Support AM in mentoring Account Coordinators with their development

Skills

• Working in a team environment
• At least 1 years client facing and/or customer service experience
• Experience with basic functions of Microsoft Excel or similar
• Ability to meet tight deadlines and prioritize workloads
• High attention to detail with a commitment to quality and accountability
• Ability to multi-task, prioritize and stay organized in a fast-paced environment
• Ability to problem-solve, work independently, and identify potential risks
• Eager to learn new systems, technologies, and advertising techniques
• Flexible and adaptable as a team player with strong communication skills
• A can-do attitude to provide energy, drive and enthusiasm
• A dream to grow your career as the company scales
• Alignment with MiQ's core values
• Client Services/ Sales Support / Ad-Ops background advantageous but not required

Benefits

• Competitive compensation that includes bonus and Profit share
• No copay Benefits from day 1 (single or family)- medical, dental, vision
• 25 vacation days
• 2 extra paid days of Inclusion Leave per year to acknowledge and celebrate cultural holidays, community endeavours, and inclusive initiatives that are meaningful to our employees beyond the standard holidays.
• 6 months paid parental leave
• RRSP matching contribution plan
• Awesome opportunities for growth
• Flexible work environment with both remote and in office attendance and fun team building activities
• 2 weeks virtual orientation to learn about our business and meet the broader team upon joining MiQ

Company Overview