--for kmc input

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Key Roles & Responsibilities Platform Administration & Operations Own day-to-day and strategic administration of the Automation Anywhere A360 platform, including Control Room, Bot Creators, and Bot Runners Ensure platform availability, performance, scalability, and disaster recovery readiness Lead Automation Anywhere upgrades, patches, and environment enhancements Monitor bot performance, queues, logs, and schedules to ensure smooth and reliable execution Service Management & Operational Support Manage RPA platform incidents, problems, and changes in line with enterprise service management processes Act as Tier 3 escalation support for complex production issues Perform root cause analysis and implement permanent corrective actions Support release, change, and deployment activities across environments Develop and maintain operational runbooks, SOPs, and knowledge documentation Governance & Security Enforce platform standards, controls, and best practices across all RPA environments Ensure compliance with security, access control, and audit requirements Manage user roles, credentials, and vault configurations Support audit reviews and ensure traceability of bot executions and changes Environment & Release Management Manage bot promotion and deployments across Dev, Test, UAT, and Production Ensure proper version control, rollback procedures, and release approvals Coordinate environment readiness to support scaling and new automation delivery Stakeholder & Team Enablement Partner with RPA developers, solution architects, infrastructure, and security teams Provide technical guidance and operational best practices Mentor junior administrators and contribute to operational capability maturity Required Skills & Qualifications 5+ years of experience in RPA platform administration, with strong expertise in Automation Anywhere (A360) Proven experience supporting enterprise-scale, production RPA environments Strong understanding of RPA platform architecture and lifecycle management Hands-on experience with Control Room configuration, scheduling, monitoring, and Credential Vault Strong troubleshooting and problem-solving skills Knowledge of Windows servers, virtual machines, and access management Excellent communication and stakeholder coordination skills Key Competencies Platform ownership and accountability Operational excellence and risk awareness Strong attention to detail and quality Leadership and mentoring capability Ability to manage multiple priorities in fast-paced environments