Windows SME What We Expect (Non-Negotiable Skills) 🔧 Core Windows Expertise (Deep Hands-On Required) Strong knowledge of: Windows Server OS (2016/2019/2022) administration Active Directory (Users, Groups, GPOs, OU structure) DNS, DHCP, and Windows services troubleshooting Deep understanding of: OS internals (services, registry, processes, threads) Boot process and troubleshooting failures 📊 Troubleshooting Depth Ability to diagnose issues across: CPU spikes, memory leaks, disk latency Event logs, performance counters, system crashes Strong working knowledge of Windows Performance Monitor, Event Viewer 🔐 Security & Identity Hands-on experience with: Group Policy (GPO management) Access control and privilege management Basic understanding of security frameworks and compliance ⚙️ Automation & Tools Strong scripting skills in: PowerShell (mandatory) Exposure to Python / Ansible / GitHub Experience with: ServiceNow (Incident, Change, Problem workflows) Monitoring tools (SCOM, SolarWinds, Dynatrace, etc.) 💻 Infrastructure Exposure Basic understanding of: Virtualization (VMware / Hyper-V) Cloud platforms (Azure/AWS – preferred) Awareness of network fundamentals (DNS resolution, ports, OSI basics) At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.