Company Description

We are xSuite, one of the Top Innovators for best SAP Procure to Pay Solutions with over 40M invoices processed Worldwide With 25 years in the market and 1,200 installations in 60 countries, we increase efficiency, data accuracy, and mitigate risk for all of our clients. Our expertise comes not just in software solutions, we are also the developers and integrators of our product - providing for a more unified and cohesive approach. We achieve this through our SAP-integrated software for intelligent data capture, workflow automation, and document management. We digitize business processes for companies allowing them to save time and money. Through our industry agnostic best practice solutions, every scenario you have can be configured to kick off a workflow to resolve the problems digitally. As an SAP Partner, we have implemented our Software in Fortune 500 companies. On average, our customers are working 10+ years with us, to them, we are more than a Software Manufacturer, we are their Strategic Partner for their P2P Automation needs. Our passion for SAP technology drives us to always offer certified and high-quality standard software for your SAP system. With 12 offices and 90 plus consultants who are experts in this field, our SAP Certifications makes us your best ally to help you start your Digital transformation today.

Job Description

Do you enjoy building meaningful relationships? If so, continue reading! Customer Success Managers at xSuite North America are known as relationship experts. Many Customer Service Representative positions are the same, the focus tends to be on the customers short term happiness. That is not the case here. Customer Success Managers concentrate on adding value for years to come. Their commitment does not end when a customer signs up, that is when it begins.

Qualifications

• 1-3 years experience within a Financial, Technical, or Business Administrative setting (Preferred)
• Team spirit and the ability to take responsibility for tasks (Required)
• Strong written and communication skills in English (Required)
• The ability to adapt quickly (Preferred)
• Excellent communication, interpersonal, problem-solving, presentation, and organizational skills (Required)
• The ability to promote products and grow relationships (Preferred)

Additional Information Responsibilities:

• Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed
• Present/Demo our solutions to customers
• Coordinate sales efforts for services and license revenues
• Prepare and submit sales contracts
• Drive product value
• Develop trusted advisor relationships with executive sponsors
• Prepare weekly and monthly reports

Schedule:

• Monday – Friday (Part time/Full time)
• 30-40 hours per week
• Remote/Hybrid/in-office

Additional Information:

• US work authorization required
• xSuite North America is unable to honor OPT-EAD, H1B, and TN
• 401(k)
• Medical, Dental, Vision, and Life insurance
• Paid time off

What makes this position so great?

• You get to work with brand new state of the art technology with artificial intelligence and machine learning
• We are a young and dynamic team
• This is a great chance to learn new skills and work with amazing customers

If you would like to learn more information about xSuite North America and our services, check out our website: https://www.xsuite.com All of your information will be kept confidential according to EEO guidelines.