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Virtual Travel Coordinator

Remote · Vietnam Full-time

About the job Virtual Travel Coordinator Virtual Travel Coordinator As a Virtual Travel Coordinator, you will support clients throughout their travel journey-from initial planning to post-trip follow-up. Your role is to ensure every detail is handled smoothly while providing guidance, updates, and reassurance along the way. At Destiny&Co., we focus on personalized service and meaningful travel experiences, helping travelers feel confident and supported every step of the way.

Key Responsibilities

  • Respond to inquiries via email, phone, and messaging platforms.
  • Assist with itinerary changes, cancellations, and travel-related questions.
  • Provide clear destination information and documentation guidance.
  • Confirm travel details and follow up before and after trips.
  • Resolve concerns with empathy and professionalism.

Benefits

  • Fully remote work with flexible scheduling.
  • Access to travel perks and ongoing training.
  • Supportive, collaborative team environment.
  • Opportunities for long-term growth in the travel industry.

What We're Looking For

  • Strong written and verbal communication skills.
  • Customer service experience preferred but not required.
  • Excellent attention to detail and organization.
  • Comfort learning digital tools and travel systems.
  • Genuine interest in travel and helping others.

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