We are looking for a reliable virtual receptionist to handle incoming phone calls for our business. You will be the first point of contact for our clients, contractors (tradespeople/craftsmen), and general inquiries. Calls must be answered professionally and documented according to clearly defined guidelines.

• *Responsibilities** - Answer incoming calls promptly and professionally during agreed business hours - Handle inquiries from customers, tradespeople/contractors, and new leads - Follow established scripts and criteria to respond to different call types - Document all calls accurately and thoroughly in our system - Forward or escalate calls as needed based on predefined rules - Maintain a calm, professional demeanor at all times
• *Requirements

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Native German speaker (mandatory)** – flawless spoken German with no accent - Professional and confident phone manner - Excellent communication and listening skills - Highly reliable and punctual – dependability is critical - Organized with strong attention to detail for documentation - Quiet work environment with stable phone/internet connection - Previous experience in phone answering, customer service, or virtual assistant roles preferred Apply To this Job Company : careerwave.lovestoblog Salary : Work from home Apply To This Job