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Virtual Assistant (Operations, Billing & Client Support) - Remote

Remote · Saudi Arabia Full-time

We are seeking a highly organized and detail-oriented Virtual Assistant to support daily administrative, client coordination, and light finance-related tasks. The role focuses on email management, scheduling, project tracking, billing support, and CRM/data entry work. The ideal candidate is proactive, reliable, and comfortable handling both administrative and light bookkeeping responsibilities in a structured, fast-paced professional environment.

Key Responsibilities

Email Management & Distribution

  • Manage high-volume email inbox
  • Sort, prioritize, and distribute emails to relevant staff members
  • Ensure timely responses and proper routing of client communications
  • Track important email requests and follow-ups Calendar & Appointment Management
  • Manage client and internal calendars
  • Schedule meetings, appointments, and reminders
  • Ensure all bookings are organized and conflict-free Task & Project Management
  • Maintain and update to-do lists and project trackers
  • Monitor project progress and status updates
  • Follow up on outstanding client requirements
  • Ensure projects remain active and do not stall due to missing information Client Communication & AR Follow-ups
  • Send client statements of account via email
  • Follow up on outstanding balances and pending responses
  • Maintain consistent client communication for collections and updates Billing & Time Tracking Support
  • Generate weekly and monthly reports for time spent on client work
  • Assist in Work-In-Progress (WIP) reporting for billing review
  • Prepare draft billing using internal time entries
  • Import billing and job data (data entry) into systems for review Accounting & CRM Support
  • Process deposits and record transactions in CRM (CCH iFirm / CCI System)
  • Update records in QuickBooks
  • Assist with light bookkeeping tasks and financial data entry Administrative & Personal Support
  • Manage personal reminders such as birthdays and special occasions
  • Assist with online purchases (e.g., Amazon ordering when required) LinkedIn Management
  • Manage client LinkedIn account activity
  • Handle basic engagement such as accepting requests, posting updates, and maintaining presenceRequirements
  • Proven experience as a Virtual Assistant or Administrative Assistant
  • Strong English communication skills (written and verbal)
  • Excellent organizational and multitasking abilities
  • High attention to detail and accuracy in data entry
  • Ability to work independently with minimal supervision
  • Experience with email, calendar, and task management tools
  • Comfortable handling confidential financial and client information

Preferred Skills

  • Experience in accounting support, bookkeeping, or AR/AP tasks
  • Familiarity with QuickBooks or CRM systems (e.g., CCH iFirm / similar)
  • Experience with billing, invoicing, or time tracking systems
  • Exposure to client management or professional services environments Benefits
  • Full-time remote role (WFH)
  • Must be available during EST working hours (9:00 AM – 5:00 PM Toronto time)
  • Strong accountability and consistency in daily task execution
  • Ability to manage multiple workflows and recurring tasks efficiently

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