Job Description:

• prospect and close Business Process Outsourcing (BPO) contracts with national and international companies across a range of vertical markets
• End-to-end responsibility for designing and executing the strategic sales plan for securing new clients
• This includes but is not limited to prospect targeting, engagement, proposal development, negotiation, closing, and post-closing participation in ongoing account management and optimization activities
• Research and drive business expansion/collaboration opportunities for the customer care market; develop, in conjunction with senior management, the growth and market expansion plan
• Prospect for customer care opportunities and identify niches that have strategic potential to maximize market reach
• Identify and validate new industry verticals and market opportunities for customer care
• Build a predictable pipeline of new business to generate repeatable and profitable revenues
• Execute go-to market plans via targeted campaigns and other sales channels including advisors, influencers, conference attendance, industry events, etc.
• Develop targeted presentations for specific audiences desiring to learn more about CGS services, and technology support services in general
• Work closely with RFP team to ensure high quality of proposals. Submit and handle proposals with full ownership and accountability for the opportunity

Requirements:

• BS/BA in Business or related field preferred or minimum of Five (5) years of BPO sales experience with proven track record of success
• Highly motivated and competitive with strong initiative, prospecting, and sales close ability
• Possesses established and current relationships with COOs, CFOs, CEOs, Customer Service Directors
• Must possess a proven track record for prospecting and closing new business
• Proven experience in business planning; development of account sales and relationship management plans with proven results
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office products, including Word, PowerPoint, and Excel
• Must possess excellent time management skills
• Must be a strategic thinker, creative, and persuasive
• Strong problem analysis and problem-solving skills
• Willing to travel extensively
• Strong relationship-building skills
• Strong negotiation skills

Benefits:

• medical coverage
• dental
• vision
• disability
• a 401 (k)
• paid time off
• Sales Commissions as per the company's Commission Plan