About the position The Veterans and Military Affairs Specialist PT provides parents and students with information regarding the many options available under the Veterans Administration Educational Benefits on a part-time basis. Provides timely, accurate, and complete certifications within the VA Once system. Advises students thoroughly on the type of benefits they may receive, the terms of the benefits, the length of the benefits, and the consequences of not complying with all VA policies and procedures. Interfaces with the staff in Student Receivables and Academic Records and academic advisers across campus. Assists the University of Alabama military-connected students with the Certification of the many benefits available under the Veterans' Administration Educational and Occupational Benefits. Provides timely, accurate, and complete certifications. Students will be thoroughly advised as to the type of benefits they may receive, the terms of the benefits, the length of the benefits, and the consequences of not complying with all VA policies and procedures. This position provides a high quality customer service to UA students and their parents and is is directly responsible for accurate GI Bill certification. Works independently and makes professional judgment calls per VA and UA policy guidance. Completes required training that is related to laws and regulations, that creates a more hospitable and respectful workplace; and safer work environment.

Responsibilities

• Provides parents and students with information regarding the many options available under the Veterans Administration Educational Benefits.
• Provides timely, accurate, and complete certifications within the VA Once system.
• Advises students thoroughly on the type of benefits they may receive, the terms of the benefits, the length of the benefits, and the consequences of not complying with all VA policies and procedures.
• Interfaces with the staff in Student Receivables and Academic Records and academic advisers across campus.
• Assists the University of Alabama military-connected students with the Certification of the many benefits available under the Veterans' Administration Educational and Occupational Benefits.
• Provides a high quality customer service to UA students and their parents.
• Is directly responsible for accurate GI Bill certification.
• Works independently and makes professional judgment calls per VA and UA policy guidance.
• Completes required training that is related to laws and regulations, that creates a more hospitable and respectful workplace; and safer work environment.

Requirements

• High school diploma and four (4) years of veteran affairs or military experience; OR associate's degree and two (2) years of veteran affairs or military experience; OR bachelor's degree or higher and some veteran affairs or military experience.
• Must obtain clearance and be authorized by the Veterans Administration on a yearly basis to become and remain an active SCO (School Certifying Official).
• Demonstrated ability to remain current and expand knowledge base on local, state, and national guidelines.
• Ability to work evenings and weekends during peak processing time.
• Demonstrated aptitude for understanding and explaining complex federal regulations.
• Proficiency in the usage of personal computer and standard applications software (word processing, spreadsheet and/or database management programs).
• Good organizational, communication and public relation skills are required.
• Ability to stay on task, focus, and be detailed oriented.
• Work independently and use professional judgement.
• Ability to perform complex financial calculations.
• Ability to identify and seek out resources when additional knowledge is required for unusual situations (UA staff, VA state, VA regional).
• Demonstrates commitment to supporting all students.

Nice-to-haves

• Experience with complex enterprise management systems - Banner (Student Receivables and Academic Records components) and VA Once (Federal VA benefits certification).
• Knowledge of veterans benefit programs.

Benefits

• No Benefits