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Travel Support Specialist – Remote

Remote · Italy Full-time

Position Overview We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

  • Respond to client inquiries regarding travel options, reservations, and itinerary details
  • Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
  • Review travel information for accuracy, including dates, traveler details, and accommodations
  • Provide timely updates and clear communication before and after travel
  • Maintain organized records of client interactions and reservations
  • Deliver professional and responsive customer support

Qualifications

  • Strong written and verbal communication skills
  • Customer-focused mindset with attention to detail
  • Comfortable using online systems and digital platforms
  • Ability to work independently in a remote environment
  • Previous customer service, hospitality, or administrative experience is helpful but not required

What We Offer

  • Structured onboarding and guided training
  • Access to booking tools and travel supplier resources
  • Ongoing professional development opportunities
  • Flexible remote work environment
  • Supportive and collaborative team culture

Ideal Candidate This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.

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