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Transactional Operations, Investor Onboarding - Analyst / Associate

Remote · Canada Full-time

iCapital is seeking a highly motivated Analyst or Associate to join the Transactional Operations team, focusing on onboarding services. This role involves providing operational support for feeder funds and collaborating with various stakeholders to ensure a seamless investor experience.

Responsibilities

  • Provide dedicated support throughout initial onboarding and subsequent transactional processing for feeder funds
  • Work closely with fund administrators to ensure seamless client experience; ensure SLAs are met
  • Support high-profile fund managers and distributors in their fundraising efforts by assisting their clients through the subscription process and managing fund closings, with a strong dedication to successful client outcomes
  • Provide oversight on all transaction types for direct funds
  • Collaborate with the Technology team to optimize the user experience through enhancements to the company’s proprietary technology platform

Skills

  • Bachelor's degree in a related field
  • 1-5 years of experience in financial services, preferably within a fund administrator or client service role or the alternative investment industry
  • Experience with transactional support for alternative investments (i.e. subscriptions, transfers, and redemptions)
  • A basic understanding of industry standard AML, tax, and CRS documentation and requirements
  • Excellent organizational skills and attention to detail
  • Strong interpersonal, written, and verbal communication skills
  • Able to meet deadlines and work effectively under pressure
  • Proven ability to multi-task and work both independently and as a team player
  • Proficient computer skills, specifically Microsoft Office applications (Word, PowerPoint, Excel)
  • Interest or knowledge in technology

Benefits

  • Equity for all full-time employees
  • Annual performance bonus
  • Employer matched retirement plan
  • Generously subsidized healthcare with 100% employer paid dental
  • Vision
  • Telemedicine
  • Virtual mental health counseling
  • Parental leave
  • Unlimited paid time off (PTO)

Company Overview

  • iCapital streamlines financial operations for alternative investments, structured products, and annuities. It was founded in 2013, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://icapital.com.
  • Company H1B Sponsorship

  • iCapital has a track record of offering H1B sponsorships, with 7 in 2026, 33 in 2025, 20 in 2024, 27 in 2023, 11 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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